Membership management for associations - asbls - organizations

Frequently Asked Questions

General questions

Why digitize a club?

In the old days, the president of a club also had a mandate in a larger company. Therefore, his secretariat often kept the membership list, checked payments, organized activities, noted activities, etc. Today, these busy people have multiple workplaces, and almost no permanent secretariat. With that, the secretariat of the club or association often falls away as well. So there is a need to digitize the Club Administration, where a few members of the board each take on a task that, given automation, requires only limited use of time.

Is KLUBS useful for any association?

Klubs is there for all associations, from 7 to 7,777 members...
But rather for larger associations where tools like Excel or via WhatsApp groups no longer provide the solution. Or where sending the few hundred emails starts to be a problem (Spam, emails that do not arrive). Clubs then provides a solution with a better structure and integrated tools. And certainly already a solution for Clubs that need financial reporting (publication balance sheet, accounting).

Is there a limitation on the number of users?

No limitation on the number of profiles for administration: secretary, president, directors. Klubs is one platform, accessible via laptop or tablet, and therefore allows collaboration between different directors who can then also divide the work.

We already have a CRM. So is KLUBS still necessary?

Klubs is more than a CRM to keep track of member data. First, Klubs is a full CRM, especially now with the additional fields on the member profile (unlimited in number and extended types).Second, Klubs is more than a CRM. Functionality for activities (publishing, subscription, waiting list, confirmation), connect (biography, Klubs connect), communication (activities mails, marketing, blog news).

Is KLUBS available in other languages?

Klubs is built in a modern online platform environment. So there is our tool multi-language (already Dutch, French, English, Italian, Spanish).

Membership administration for associations

Member Management

Is there an app available for KLUBS?

The entire tool is responsive and thus also available as a Web App for tablet and smartphone. This ensures identical functionality across platforms, a central (GDPR compliant) data-base, and direct implementation of possible specific developments.

Can members connect with each other on KLUBS?

Members can enter a biography and specialties in the platform in addition to the basic data, allowing members to connect, introduce, present and communicate with each other without administrative intervention and fully GDPR compliant.

Can we work with sub-clubs?

Wells. Clubs also works in a multi-club environment. You can then create activities that are visible to all clubs within the organization, or choose your own protected environment per sub-club. In addition, you can also use the multi-club environment for an umbrella association or federation structure.

Our members care about their privacy. Now what?

Each member decides individually about their privacy. Visibility can be allowed or limited: visibility in the member list, public profile / biography / profile picture, use profile meta fields.

Is KLUBS GDPR compliant?

The tool was developed with, as far as GDPR is concerned, the full regulations in mind. This is important for administrators given met the legal obligations and especially the risk restrictions. For example, the basic elements such as consent, right of inspection, opposition, are present at every interaction. But also the particularity of not appearing on an attendance list. For the administration a separate "forget button", to delete all profile and person info at once, and a central place where all personal data are together, for the GDPR right of inspection.

Other questions

Are there any additional fees on top of my permanent license?

The only fee is the fee per member. No limitation in terms of numbers (members, activities), transactions (transaction, marketing mails) or volumes (upload of photos or documents).

Are there start-up costs?

Start-up costs depend on the conversion process.

✓ Integration into existing online environment.
✓ Conversion of existing membership files or online confirmation by members.
✓ Configuration (Membership types, Member groups, mailing modules) based on existing defaults / by the secretary
✓ Consulting around approach to association: Administrative simplification, accounting integration, VAT status, GDPR regulations.

Does KLUBS contain sufficient reporting?

In the reporting dashboard, you can set a number of KPIs that will immediately give you a picture of the current situation of your club administration.
✓ Club dashboard: Members, prospects, renewals, ...
✓ Member evolution over time
✓ Geographically on an interactive map
✓ Activities - numbers, attendance, ...
✓ Log of all transactions within the tool

How does KLUBS deal with sponsors?

First, through Klubs, you have a complete demographics of your members through the Klubs CRM and especially the Profile meta fields. In addition, also the analysis of member visits to the website. This allows you to be prepared to sit at the table with potential sponsors. In terms of visibility to your sponsors, there is the full Klubs communication: member mails, mail marketing, banners, ...

Is there a need for training to use KLUBS?

You can, we are happy to assist you from Klubs for conversion, set-up and training. But we also have references from clubs that almost completely stand-alone set up the platform and introduced members.

Membership administration for associations

Request more information

Interested in a short demo or more explanation of KLUBS? Simply request your demo and we will proudly show you what our software can do for you.

    An affordable solution for every type of association

    Flexible pricing model

    KLUBS is here for every type of association. Whether you are a group of 20 friends or a large non-profit organization with thousands of members, we are happy to work a pricing for any project. This includes onboarding and training. Also be sure to take a look at our extensive support pages.