Membership management for associations - asbls - organizations

Privacy Statement

Privacy Statement KLUBS.be

1. Introduction

Welcome to KLUBS.be. We (KLUBS BV - Fortveldstraat 2, 2190 Wijnegem, registered in the CBE with nr 0751.959.935, hereinafter KLUBS), attach great importance to the protection of your personal data and ensure that they are processed with the greatest possible care. In this privacy statement, we explain what data we collect, why we collect it and how we handle it.

2. Controller.

KLUBS is a SaaS platform for membership management & administration and is responsible for the processing of personal data as described in this statement. For questions about your privacy, please contact us at kristof@klubs.be.

3. What personal data do we process?

We process personal data necessary for the use of our platform, including:

  • Name and first name
  • Email address
  • Phone number
  • Address details
  • Payment details
  • User name and password
  • IP address and other technical data

4. Purposes and legal grounds for processing.

We process your data exclusively for the following purposes:

  • Providing and improving our services
  • Customer support and communication
  • Billing and payment
  • Security and fraud prevention
  • Legal obligations

The processing of your data is based on one of the following legal grounds:

  • Execution of an agreement
  • User consent
  • Legal obligation
  • Legitimate interest

5. Retention period of personal data

We do not retain your data for longer than necessary for the purposes for which it was collected. At the end of the retention period, the data will be securely deleted.

6. Sharing of personal data

We share personal data with third parties only when necessary for the performance of our services, compliance with legal obligations or with your consent. We only work with reliable partners who comply with applicable privacy laws.

7. Security of personal data

We take appropriate technical and organizational measures to protect your data from loss, misuse and unauthorized access. This includes encryption and access restrictions.

8. Your Rights You have the right to:

  • Get access to your data
  • Have data corrected or deleted
  • Object to processing
  • Withdrawing your consent
  • Transfer data to another service provider

Requests regarding your rights can be made at kristof@klubs.be. We will respond within the legal deadline.

9. Changes to this privacy statement

We reserve the right to modify this privacy statement. Changes will be posted on our website and take effect immediately.

10. Contact details

For questions or requests regarding this privacy statement, please contact us at: Kristof Vosters - kristof@klubs.be