After getting acquainted, we ask you to provide some details of your club. Not only logo, club picture, location, name & email address of the person in charge, but also together we will go through the onboarding procedure so we can get to work to make your environment completely suited to your club.
During the kick-off we will go through all the screens and functionalities of KLUBS together with you. We dot the last i's so you can start managing your members and sending invitations right after the meeting.
After your launch on KLUBS, we attach great importance to your first impressions of the system. We organize another call to see if you left well and everything is sufficiently clear. That way, you'll be using KLUBS to its full potential after just a few days!
– Production Environment
– Configuration
– Migration Approach
– Mail Set-up
– Integrations
– Import
– Email list verification
– Volume testing
– Financials
– Project Team Walkthrough
– Operational Datasets
– Financials testing
– Integrations
– Activities (future/past)
– Data sets: Media, Surveys
Klubs will provide high-level support and the Association will offer assistance to the broader membership and operations involved, ensuring a smooth transition for all users.
Monitoring
Continuous monitoring of the system, including mail delivery behavior, performance, and overall system health.
Support
Ongoing support will be provided according to the established Service and Support Level Agreement (SLA).
Use the convenient member module with comprehensive profile data, easily edited by members themselves, rather than outdated data via Excel or WhatsApp groups.
Send messages to your members and automate reminders and confirmation emails for your activities. As well as mail marketing to new members and prospects.
Create expense notes or invoices for your activities or memberships and link them directly to your digital accounting package.
Organize activities, invite your members and keep track of who has confirmed their attendance or not. With features such as waiting lists, attendance records and settlement via cost notes or invoicing.
Let your members communicate among themselves with our community tools. From message boards and discussion boards to public member lists and KLUBS Connect: bring your members together and even build knowledge, all in your own KLUBS environment.
Data protection is crucial, even at KLUBS. All your members must explicitly agree to your data being processed thanks to our handy privacy tools.
KLUBS is here for every type of association. Whether you are a group of 20 friends or a large non-profit organization with thousands of members, we are happy to work a pricing for any project. This includes onboarding and training. Also be sure to take a look at our extensive support pages.